5 Characteristics of a Successful Health Information Technician

Managing medical records is an important part of the healthcare system

Health Information Technicians are the healthcare professionals who record, update, and organize patients’ medical information and data. They play an important role in keeping records accurate, accessible, and secure. They make sure that records are of high quality and detail so that physicians and nurses know patients’ medical histories and treatments. Health information technicians also use classification and coding to categorize patient data for databases, registries, and insurance reimbursement.

If you are interested in going back to school for a health information technology (HIT) career, then a training program can help you develop the skills you need to work in this emerging field. A training program will help you develop the necessary traits to find success in your new career.

Here are 5 key traits of a successful health information technician:

1. Well-organized

Organizational skills are necessary for any HIT career. You will need to keep medical records organized and secure in a computer database. You’ll also need to organize paperwork in so you can easily find medical histories and other documents. You may need to make numerous copies of a document, so it’s crucial to keep papers in order. Organizing will help you easily find patients’ health information and help make sure that the correct information is in the right spot.

2. Analytical skills

Health information technicians are trained to understand and read medical records and patient diagnoses. They need to analyze and understand medical codes so they can find the best way to code each chart. Coding incorrectly could leave patients with an unfairly large bill, making more work for both you and your patient. A training program can help you practice your analytical skills. In health information technology school, you’ll read and review case studies to decide how to code medical bills as a professional.

3. Communication skills

Health information technicians need to discuss insurance discrepancies, patient information, and other data with healthcare professionals like physicians, nurses, and insurance providers. You need to be able to communicate clearly and effectively so they can understand how to provide the proper information in a patient’s chart. Lacking detailed information can cause confusion and make billing issues harder to handle.

4. Detail-oriented

Health information technicians need to keep accurate patient records since medical records offer diagnoses, physicians’ observations, and notes. You need to pay attention to the details and information of a patient’s visit so you know how to properly code bills and medical records. Accurate details are also important when you’re communicating with healthcare professionals about when and why a medical procedure occurred and how the bill should be properly coded.

5. Problem-solver

Problem-solving helps you determine how to code medical bills and how to handle billing discrepancies. If there is a billing error, you may need to do some detective work and help figure out why a bill was coded incorrectly and how to more accurately code the details of the patient’s appointment. Problem-solving skills are also handy when you are searching for specific medical information.

You may already have these character traits. If you don’t, then you can develop these traits in a health information technology training program. These traits will help you become a valuable team player in a healthcare facility.


This article is provided by ACMC’s weekly blog. ACMC offers healthcare career training with eight different programs at our Orlando, FL campus. Contact us today for more information or to schedule a tour. We look forward to hearing from you.